Terms & Conditions
§ 1About these terms
These Terms & Conditions (the "Terms") govern access to and use of the 83 Solutions AI assurance ledger and any related services (together, the "Service"), provided by 83 Solutions Ltd ("we", "us", "our"). By submitting a request for access, signing in, or otherwise using the Service, you (the "Customer", and each natural person using the Service, a "User") agree to be bound by these Terms.
If you are entering into these Terms on behalf of a firm or other organisation, you confirm that you have the authority to bind that entity, and references to "you" include that entity.
§ 2Who we are
83 Solutions Ltd is a company registered in England & Wales. Our website is 83solutions.co.uk and you can contact us at hello@83solutions.co.uk.
The Service is provided from the United Kingdom.
§ 3The Service
The Service is a continuous AI assurance platform for regulated firms. It captures evidence about the AI systems operated by the Customer — including provenance and lineage, data residency, performance and drift, decision logs, human oversight, fairness testing, and senior-manager accountability — and produces sealed, version-locked, cryptographically attested assurance packs intended to support supervisory review.
The Service is provided "as a service" via the internet. Specific features and capabilities may evolve. We will use reasonable efforts to keep the Service available, but it may be temporarily unavailable for maintenance, upgrades or events outside our reasonable control.
§ 4Beta access
The Service is currently offered as a private beta to a limited cohort of UK regulated firms. In addition to the rest of these Terms, the following apply during the beta:
- Beta access is granted at our discretion and may be limited or withdrawn at any time on reasonable notice.
- Beta features may contain defects, may change without notice, and are not subject to any uptime, response-time or support service-level commitment.
- Beta access is provided without charge unless otherwise agreed in writing.
- You should not rely on the beta Service for any production decision or regulatory submission without verifying the underlying evidence independently.
§ 5Your account
Access is granted on a named-User basis. You agree to:
- Provide accurate, complete and current information when requesting access and keep it up to date.
- Keep authentication credentials confidential and not share them.
- Promptly notify us of any actual or suspected unauthorised access at security@83solutions.co.uk.
You are responsible for all activity that occurs under your access credentials.
§ 6Acceptable use
You agree not to:
- Use the Service in breach of applicable law (including UK GDPR, FCA and PRA rules, and the Computer Misuse Act 1990).
- Reverse engineer, decompile or disassemble the Service, except to the extent applicable law expressly prohibits this restriction.
- Probe, scan or test the vulnerability of the Service without our prior written consent (see Contact for responsible disclosure).
- Use the Service to introduce malware, scrape data not belonging to you, or interfere with other Users.
- Resell, sublicense or otherwise make the Service available to a third party.
We may suspend access immediately, without notice, where we reasonably believe the Service is being used in a way that breaches this section or threatens the security, availability or lawful operation of the Service.
§ 7Customer data
Ownership. As between you and us, you own and retain all rights in the data you submit to the Service, including model metadata, evidence, decision logs and any sealed assurance packs derived from your data (together, "Customer Data").
Licence to us. You grant us a limited, non-exclusive, royalty-free licence to host, process and transmit Customer Data solely as necessary to provide the Service to you and to perform our obligations under these Terms.
No training. We will not use Customer Data to train, fine-tune or evaluate generalised machine-learning models for the benefit of any other customer or third party.
Data protection. Where Customer Data includes personal data (as defined in UK GDPR), the processing is governed by our Privacy Policy and any data-processing terms we agree with you in writing. You are the data controller; we are the processor.
§ 8Sovereignty
We provide the Service from UK-resident infrastructure. As at the effective date of these Terms:
- Inference, hosting and storage occur in the United Kingdom.
- Model weights used in connection with the Service are held in the United Kingdom.
- Customer Data is not transferred outside the United Kingdom in the ordinary course of providing the Service.
If we propose to change this in the future, we will give you reasonable prior written notice and you may terminate without further obligation. Statutory disclosure obligations may require limited disclosure outside the UK; where this happens, we will challenge such requests where lawfully able and notify you to the extent permitted by law.
§ 9Confidentiality
Each party will keep the other's confidential information confidential, use it only to perform its obligations or exercise its rights under these Terms, and protect it with at least the same care it uses to protect its own confidential information of like importance (and no less than a reasonable standard of care).
Confidential information does not include information that is or becomes public other than through breach, is independently developed, or is required to be disclosed by law (in which case the receiving party will, where lawful, give the disclosing party prompt notice).
These confidentiality obligations survive termination for a period of three (3) years, except for trade secrets, which remain protected for as long as they qualify as such under applicable law.
§ 10Intellectual property
Subject to your rights in Customer Data, all intellectual property rights in the Service — including the platform, its user interface, the 83 framework and methodology, the document and assurance-pack formats, brand and trade marks — are owned by or licensed to us. No rights are granted to you other than the right to access and use the Service in accordance with these Terms.
Sealed assurance packs generated for you are yours to use, retain and share for any purpose connected with the operation, governance, audit or supervisory oversight of your firm.
§ 11Fees
Access during the private beta is currently provided without charge. We will give you at least thirty (30) days' prior written notice before introducing fees. You may choose to discontinue use of the Service before any fees apply, and no fees will be payable for the period before the change takes effect.
§ 12Warranties & disclaimers
We warrant that we will provide the Service with reasonable skill and care.
Except as expressly set out in these Terms, and to the maximum extent permitted by law, the Service is provided "as is" and we exclude all other terms, warranties and conditions whether express or implied, including any implied terms of satisfactory quality, fitness for a particular purpose and non-infringement.
The Service is a tool to help you evidence your assurance position. It is not legal, regulatory or supervisory advice, and use of the Service does not by itself ensure that your firm meets any specific regulatory expectation.
§ 13Liability
Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under English law.
Subject to the paragraph above:
- Neither party is liable to the other for any indirect, consequential, special or punitive losses, or for any loss of profit, revenue, goodwill, anticipated savings, business opportunity, or for any loss of or corruption of data.
- Our total aggregate liability arising under or in connection with these Terms in any twelve-month period is limited to the greater of (a) the fees paid by you to us during that period, or (b) one thousand pounds (£1,000). During the beta, where no fees are paid, the cap is £1,000.
§ 14Term & termination
These Terms apply from the date you first request access and continue until terminated as set out in this section.
Either party may terminate for convenience on thirty (30) days' written notice. Either party may terminate immediately on written notice if the other party materially breaches these Terms and fails to cure within thirty (30) days of written notice, or becomes insolvent.
On termination, your access will be disabled. We will, on written request received within thirty (30) days of termination, make a copy of your Customer Data available for export and then delete it from active systems within ninety (90) days, subject to any retention required by law.
§ 15Changes
We may update these Terms from time to time. Material changes will be notified by email to your registered address, or via prominent in-app notice, at least fourteen (14) days before they take effect. If you do not accept a material change, you may terminate before it takes effect. Continued use after the effective date of a change constitutes acceptance.
§ 16General
Entire agreement
These Terms, together with our Privacy Policy and any written order or data-processing terms signed between us, form the entire agreement between us in respect of the Service.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to a successor in connection with a restructuring or sale of all or substantially all of our business.
No partnership
Nothing in these Terms creates a partnership, joint venture or agency between the parties.
Third-party rights
A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.
Governing law and jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction over any dispute, save that we may bring proceedings to protect our intellectual property or confidential information in any competent court.
§ 17Contact
Questions about these Terms or about access to the Service:
83 Solutions Ltd
hello@83solutions.co.uk
Security disclosures: security@83solutions.co.uk